How to add your DPD contract

Before you start

To link your DPD contract, you will need:

• Access Token – provided by your DPD account manager
• API usage enabled for your DPD contract

To get an access token and check that API usage is enabled, contact your DPD account manager.

A €0.12 fee per shipped parcel applies to all shipments sent with your own carrier contract.

Request your details from DPD

Send this email to your DPD account manager. Replace the text in square brackets with your own details.

Subject: DPD API access token for linking our contract to Swotzy

Hello [Account manager's name],

We want to link our DPD contract to the Swotzy shipping platform. To do this, we need an API access token for our DPD contract.

Please also confirm whether API usage is enabled for our contract.

Company name: [Company name]

Thank you,
[Your name]
[Company name]

Step 1: Log in to your Swotzy account

Log in to your account at app.swotzy.com using your Swotzy credentials.

Step 2: Open “Link own contract”

1. In the left-hand menu, click Link own contract.
2. You will be taken to the Carrier Contracts section.

Here you can view your existing carrier contracts and add new ones.

Step 3: Select DPD

In the Link your own contract section:

1. Open the carrier dropdown menu.
2. Select DPD.

The DPD contract form will appear automatically.

Step 4: Enter your DPD contract details

Fill in the following fields:

• Contract Name – for example, My DPD Contract
• Country – the country of your DPD contract
• Access Token – the token provided by your DPD account manager

Step 5: Submit and confirm

Click Submit to link your contract.

If the details are correct, your DPD contract will appear under Your Carrier Contracts in the same section.

Step 6: Create shipments using your DPD contract

1. Click Create Shipment.
2. Choose a DPD shipping service.

DPD services will be shown as “Per your own contract”, meaning your direct DPD agreement is applied.

Need assistance?

We’re always here to help!

If you’re unsure which credentials to request or need help linking your DPD contract, contact our technical support team at support@swotzy.com or reach out via the Resource Center in your dashboard.