How to add your FedEx contract

Before you start

To link your FedEx contract, make sure you have:

• FedEx Account Number
• The exact company name registered with FedEx
• The registered account address details
• Access to the registered phone number or email address
• (In some cases) A recent FedEx invoice

A €0.12 fee per shipped parcel applies to all shipments sent with your own carrier contract.

Step 1: Log in to your Swotzy account

Log in at app.swotzy.com using your Swotzy credentials.

Step 2: Open “Link own contract”

1. In the left-hand menu, click Link own contract.
2. You will be taken to the Carrier Contracts section.

Step 3: Select FedEx

1. Open the carrier dropdown menu.
2. Select FedEx.

The FedEx linking wizard will start.

Step 4: Enter FedEx account information

Complete the required fields:

• Customer Name – exactly as registered with FedEx
• Account Number
• Street Address
• City
• State/Province
• Postal Code
• Country Code
• Optional: Residential Address (if applicable)

Click Continue.

⚠️ Important:
All details must exactly match what FedEx has on file. Even small differences may cause verification to fail.

Step 5: Complete verification

FedEx requires ownership verification. Depending on your account setup, one of the following methods will be used:

Option A: PIN verification (SMS or phone call)

FedEx will send a 6-digit PIN to:

• Your registered phone number (via call or SMS), or
• Your registered email address

Enter the PIN in the provided field and click Verify PIN.

Option B: Invoice verification

If PIN verification is not available, you may be asked to provide details from a recent FedEx invoice:

• Invoice Number
• Invoice Date
• Currency
• Invoice Amount

Click Verify Invoice after entering the details.

Step 6: Confirmation

If verification is successful, you will see:

“FedEx Contract Linked Successfully!”

Your FedEx account is now connected to your Swotzy account.

Step 7 (Optional): Upload company letterhead

You may optionally upload:

• Company letterhead
• Authorized signature

This enables automatic commercial invoice generation for customs shipments.

You can choose:

• Upload Images
• or Skip For Now

Using your FedEx contract

When creating a shipment:

1. Click Create Shipment.
2. Select a FedEx shipping service.

Your FedEx services will display your negotiated contract prices directly in the Swotzy platform.

Need assistance?

We’re always here to help 😊

If you’re unsure which credentials to request or need help linking your FedEx contract, contact our technical support team at support@swotzy.com