This article explains how to add a declaration statement automatically to orders imported from your connected store.
A declaration statement is optional and applies to shipments going to destinations that require customs processing. It covers formal statements required by customs or the carrier that do not fit any other field — for example a preferential origin declaration or manufacturer details. It is added to the commercial invoice created for your shipment. Use a rule to add one statement to every imported order, or use conditions to add different statements to different orders.
For how rules are structured and how rule priority works, see What Are Store Automation Rules?
Declaration statements are supported by express carriers only — FedEx, DHL, and UPS. Other carriers do not support this field.
Result
Once you've completed these steps:
- Imported orders receive a declaration statement automatically
- The rule appears in your store's Rules list, where you can reorder, duplicate, deactivate, or delete it
Before You Start
Make sure that:
- Your store is connected in Integrations > Stores
- You have read What Are Store Automation Rules?
Create the rule
- Go to Integrations > Stores
- Click Manage on the store you want to configure
- In the Rules section, click Add order import rule under Order Import
- Select Set declaration statement from the action list — use the search field to find it
- Enter your statement in the Statement field
- Click Add Condition
- Select the field to check in the first dropdown — for example, Is international, Recipient country, or Carrier
- Select the operator in the second dropdown — for example, is, is not, or is in
- Enter the value to match in the third field
- Enter a name in Rule name (optional) to identify the rule in your list
- Leave Status set to Active
- Click Create Rule
To match on more than one condition, click Add Condition again. All conditions must be true for the rule to apply.
Without conditions, the rule applies to every order imported from the store.
Rules run in order, and the first matching rule wins per group. To use different statements for different destinations, place your most specific rule first.
Writing the statement
Any text is accepted in the Statement field. Write in English, and be as detailed and precise as you can.
Need Assistance?
If you experience any issues while setting up your rule, our support team is here to help.
Contact us at support@swotzy.com
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