How to Automatically Set a Package Size

Package dimensions are not included in orders imported from your store. Instead of entering them on every shipment, you can have Swotzy apply a package size for you.

For how rules are structured and how rule priority works, see What Are Store Automation Rules?

Result

Once you've completed these steps:

• Imported orders receive package dimensions automatically
• The rule appears in your store's Rules list, where you can reorder, duplicate, deactivate, or delete it

Before You Start

Make sure that:

• Your store is connected in Integrations > Stores
• You have read What Are Store Automation Rules?

To select a saved package instead of entering dimensions manually, save it first in Library > Packaging.

There are two ways to set a package size. Both create the same type of rule.

• Option A — set a default package. Use this when one package size applies to every order from the store.
• Option B — create the rule manually. Use this when the package size depends on conditions, such as the shipping method or item title.

Option A — Set a default package

1. Go to Integrations > Stores
2. Click Manage on the store you want to configure
3. In the Defaults section, find Default package
4. Enter Length (cm), Width (cm), and Height (cm)
5. Enter Weight (kg) — optional

If you leave Weight (kg) blank, your imported orders arrive without a weight, and you need to add it to each shipment manually. To fill it in from the order contents instead, select Calculate package weight from shipment items in the Defaults section.

Swotzy creates an order import rule from these fields. The rule applies to every order imported from the store.

The rule appears under Order Import in the Rules list on the right, where you can manage it like any other rule.

Option B — Create the rule manually

Use this option when the package size depends on conditions.

1. Go to Integrations > Stores
2. Click Manage on the store you want to configure
3. In the Rules section, click Add order import rule under Order Import
4. Select Set package from the action list — use the search field to find it
5. Select a package from From saved packages, or enter Length (cm), Width (cm), Height (cm), and Weight (kg) manually
6. Click Add Condition
7. Select the field to check in the first dropdown — for example, Shipping method, Item title, Recipient country, or Is international
8. Select the operator in the second dropdown — for example, is, is not, or contains
9. Enter the value to match in the third field
10. Enter a name in Rule name (optional) to identify the rule in your list
11. Leave Status set to Active
12. Click Create Rule

Available operators depend on the field you select.

To match on more than one condition, click Add Condition again. All conditions must be true for the rule to apply.

Without conditions, the rule applies to every order imported from the store.

Rules run in order, and the first matching rule wins per group. Place your most specific rule first, and keep a rule without conditions last so it covers everything your other rules don't.

Need Assistance?

If you experience any issues while setting up your rule, our support team is here to help.

Contact us at support@swotzy.com