How to arrange a courier delivery shipment on the platform

You can arrange shipments to recipients anywhere in the world, choosing the most advantageous courier service. On the platform, you can create an unlimited number of shipments.

💡Payment for shipments is deducted only when the shipment is physically sent out.

To start arranging a new shipment:

• Go to app.swotzy.com and log in to your account.

Navigate to the Create Shipment section (large yellow button in the top right corner of the page).

Information to enter

1. Sender's information (Ship From)

Your information will be automatically entered, but you can change it to any address you wish to add.

Required fields:

• Your name / company name: The name that will appear on official shipment documents, including the shipment label.

• Sender's phone number: Provide a contact phone number to reach you regarding the specific shipment (for our team or the courier service).

• Sender's address: Street address, apartment number (if applicable), City, Postal code.

💡If you want to save the manually entered address to your address library, check the box at the bottom of the section—save new sender address.

2. Recipient's information (Ship To)

When entering a new recipient address manually, some information is automatically filled in. Please make sure it’s filled in correctly.

Fields to fill in:

• Recipient's name / Company name: The name that will appear on official shipment documents, including the shipment label.

• Recipient's phone number: Provide a contact phone number to reach them regarding the specific shipment (for our team or the courier service).

• Recipient's address: Street address, apartment number (if applicable), City, Postal code.

💡If you want to save the manually entered recipient address to your address book, check the box at the bottom of the section—Save Recipient Address.

3. Package parameters

Enter the dimensions of the package and the total weight of the shipment as accurately as possible. Package dimensions and weight directly affect the calculation of the shipment's cost.

❗Courier services always check the dimensions and weight of packages. If the dimensions you provide do not match those of the courier measurements, an additional fee may be charged, which could also affect the final cost of your shipment.

Package parameters consist of the following data:

• Length: the longest side of the package, in cm
• Width: the width of the package, in cm
• Height: the total height of the package, in cm

Weight: the total weight of the package (including its contents), in kg.

4. Add customs information (for international shipments)

If you're shipping internationally outside your country or the EU, you'll need to provide customs details for your package contents.

How to fill in customs information:

For a detailed how to, see the article “How to fill in customs information”.

5. Choose the courier service you want

Once all necessary information about the package sender, recipient, and the shipment itself is filled out, it's time to evaluate courier service offers, which you will find on the right side of the screen.

• Choose the courier delivery service you prefer by clicking on it.
• Generate the shipment label by pressing the yellow Create Label button.

• After generating the shipment label, a new window will open displaying a summary of the created shipment.
• From the summary view, you can immediately download the shipment label and schedule a free courier pickup.

💡If you’re creating multiple shipments, you can close this window and download the labels and schedule a pickup after you’ve completed all of them.