What is a Deposit Invoice?

Invoice Format: D-YYYY-MM-XXXXX-N (e.g. D-2026-02-XXXXX-1)

XXXXX represents your client-specific invoice identifier.

How to Request a Deposit Invoice

You can request a deposit invoice directly from your Swotzy account by following these steps:

1. Log in to your Swotzy account
2. In the left-hand menu, go to Settings
3. Select Billing
4. On the right side of your screen, locate the Credit Limits section
5. Select the amount you wish to add to your credit limit
6. A deposit invoice will be generated for the selected amount
7. Pay the invoice using the provided payment details — include the invoice number in the payment reference
8. Once payment is received, your credit limit will be increased within 12 hours
9. You will receive a confirmation email once your credit limit has been updated

Important

• Your deposit invoice is valid for 7 days. If unpaid within this period, it will automatically expire
• Once paid and your limit is increased, the deposit remains on your account for as long as your account is active
• If you require an amount exceeding €1,000, please contact our support team via the Help Center
• The deposit will automatically be deducted from your next monthly invoice, and from any subsequent invoices until the full deposit amount has been used

Need Assistance?

If you have any questions about deposit invoices or your credit limit, our support team is here to help.

Contact us at support@swotzy.com