This article explains how to schedule a courier pickup for Venipak shipments in Swotzy. Venipak pickups require additional information about total weight, package count, and pallet count.
Result After Completion
Once you've scheduled the pickup:
- A Venipak courier will collect your shipments from the specified address on the selected date
- Your pickup will appear in Manage Pickups > Active
Before You Start
Make sure that:
- Your Venipak shipments are created and labels are generated
- Each shipment has a status of Ready
Schedule a Venipak Pickup
- In the left-hand menu, go to Manage Pickups
- Open the Available section
- Select the shipment or shipments you want to schedule a pickup for
Shipments are grouped by carrier. You can schedule a single pickup for multiple Venipak shipments at once. However, pallet shipments and package shipments cannot be picked up together — schedule a separate pickup for each type.
- Click Schedule a Pickup
- Select the address where you want the courier to collect the shipments
- Enter the following pickup details:
- Total weight (kg) — total weight of all shipments in the pickup
- Packages — number of packages the courier will collect
- Pallets — number of pallets the courier will collect
If the total weight exceeds 100 kg, a pallet is required. Place your shipments on a pallet before Venipak arrives for the pickup.
- Add a comment for the courier if needed
- Select your preferred pickup date and time window
- Click Schedule to confirm
Need Assistance?
If you experience any issues while scheduling a Venipak pickup, our support team is here to help.
Contact us at support@swotzy.com
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