Service name on the platform
Door Delivery
A service designed for B2B (business-to-business) shipments. This delivery solution ensures delivery within precise and predictable timeframes as specified.
Maximum package dimensions
Maximum package length |
175 cm |
Length and girth combined |
up to 300cm |
Maximum weight per shipment |
up to 31.5kg |
Handing over the shipment to the courier service
|
Free courier call-out on Swotzy platform |
Placing courier package in a locker |
Handing over at the post office |
Door Delivery |
✔️ |
✔️ |
|
Delivery Speed
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Latvia: Next business day
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Lithuania: 1-2 business days
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Estonia: 1-3 business days
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Other parts of Europe: 2-8 business days
*Delivery Speed (business days)*: As indicated by the courier service.
Service Features
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All variable surcharges (fuel, seasonal, labor, energy, etc.) are included in the prices listed on the Swotzy platform.
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Shipments are transported by ground transport to the recipient's country.
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Delivery is carried out by courier from door to door.
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It is possible to receive a delivery confirmation document upon request.
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Compensation is included for damaged or lost shipments: up to 520 EUR per package / 13,000 EUR per shipment.
Recipient Services
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The recipient can track the shipment by entering the shipment number into the courier tracking tool.
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Prior to delivery, the recipient can change the delivery location and time.
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Delivery to the recipient is conducted during business hours, without prior notification.
Service Limitations
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Hazardous goods cannot be sent.
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Return costs for undelivered packages are not included.
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