How to mark Etsy orders as fulfilled from Swotzy

What happens when you press “Fulfill Store Order”

When you click the button in Swotzy:

• The Etsy order is marked as fulfilled
• The tracking number is added to the order
• A tracking link is sent to the customer
• No manual updates on Etsy are required

Where to find the “Fulfill Store Order” button

1. Log in to app.swotzy.com
2. Go to Shipment Overview
3. Open the specific shipment
4. Click Fulfill Store Order

The button is available for shipments with the following statuses:

• Ready
• Waiting for Pickup
• Out for Delivery
• Being Delivered

What tracking link is sent to Etsy

The tracking link depends on the courier used.

If the courier has direct Etsy integration, such as DPD, Latvijas Pasts, FedEx, or UPS:

• Etsy receives the official courier tracking number
• The official courier tracking page link is added

If the courier does not have direct Etsy integration:

• Etsy receives the courier tracking number
• A Swotzy tracking page link is added

Important

• The Etsy order is not marked as fulfilled automatically
• You must click Fulfill Store Order to send the update to Etsy
• This feature works only for Etsy stores connected to Swotzy

Need assistance?

If you experience any issues updating order status on Etsy, our support team is here to help.

Contact us at support@swotzy.com.