How to Bulk Upload Shipments via File Import – Help Center

This article explains how to import multiple shipments at once into Swotzy using a file, instead of entering each shipment manually.

Result After Completion

Once you've completed these steps:

Multiple shipments are imported into Swotzy in one action
You can immediately proceed to process and label each shipment in Shipment Overview

Before You Start

Make sure your file is in one of the supported formats:

CSV (.csv)
Excel (.xlsx, .xls)
Tab-separated values (.tsv)

Your file must include the following information for each shipment:

Recipient name
Street address
City
Postal / ZIP code
Country code (e.g. LV, EE, LT)
Phone number with country code
Package length (cm)
Package width (cm)
Package height (cm)
Package weight (kg)

You can download a ready-to-use template directly from the import screen — click upload-example.csv in the top-left corner. E-commerce platforms such as Shopify also allow you to export order data, so you may not need to build your file from scratch.

Step 1 — Open the import screen

Log in to your Swotzy account
Click the arrow next to the Create Shipment button in the top-right corner
Select Import from a file

Step 2 — Upload your file

On the import screen, click Drop files here or click to upload, or drag and drop your file into the field
Alternatively, click Or click here to copy and paste table data to paste data directly from your file

Step 3 — Select the header row

After uploading, a preview of your file will appear.

Identify which row contains your column headers (e.g. Name, Address, City)
Select that row so Swotzy knows which row holds field names rather than shipment data
Click Next

Step 4 — Map and verify your data

Check that each column from your file has been matched to the correct field in Swotzy
Adjust any incorrect mappings by selecting the correct column value from the dropdown
Review all data for accuracy before submitting
Click Submit and wait for the import to complete
When the import is finished, a confirmation message Order saved will appear on screen

Step 5 — Process your shipments

Go to Shipment Overview to review your imported shipments and proceed with courier selection and label generation.

Need Assistance?

If you experience any issues while importing your file, our support team is here to help.