This article explains how to import multiple shipments at once into Swotzy using a file, instead of entering each shipment manually.
Result After Completion
Once you've completed these steps:
- Multiple shipments are imported into Swotzy in one action
- You can immediately proceed to process and label each shipment in Shipment Overview
Before You Start
Make sure your file is in one of the supported formats:
- CSV (.csv)
- Excel (.xlsx, .xls)
- Tab-separated values (.tsv)
Your file must include the following information for each shipment:
- Recipient name
- Street address
- City
- Postal / ZIP code
- Country code (e.g. LV, EE, LT)
- Phone number with country code
- Package length (cm)
- Package width (cm)
- Package height (cm)
- Package weight (kg)
You can download a ready-to-use template directly from the import screen — click upload-example.csv in the top-left corner. E-commerce platforms such as Shopify also allow you to export order data, so you may not need to build your file from scratch.
Step 1 — Open the import screen
- Log in to your Swotzy account
- Click the arrow next to the Create Shipment button in the top-right corner
- Select Import from a file
Step 2 — Upload your file
- On the import screen, click Drop files here or click to upload, or drag and drop your file into the field
- Alternatively, click Or click here to copy and paste table data to paste data directly from your file
Step 3 — Select the header row
After uploading, a preview of your file will appear.
- Identify which row contains your column headers (e.g. Name, Address, City)
- Select that row so Swotzy knows which row holds field names rather than shipment data
- Click Next
Step 4 — Map and verify your data
- Check that each column from your file has been matched to the correct field in Swotzy
- Adjust any incorrect mappings by selecting the correct column value from the dropdown
- Review all data for accuracy before submitting
- Click Submit and wait for the import to complete
- When the import is finished, a confirmation message Order saved will appear on screen
Step 5 — Process your shipments
Go to Shipment Overview to review your imported shipments and proceed with courier selection and label generation.
Need Assistance?
If you experience any issues while importing your file, our support team is here to help.
Contact us at support@swotzy.com
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