How to Complete Your Company Profile – Help Center

This article walks you through setting up your company profile when you first create your Swotzy account. Completing it ensures your account is configured correctly before you start shipping.

Once you have successfully registered with your email or Google account, it's time to complete your company profile.

If you have not registered yet, see these articles:

How to Register on the Swotzy Platform with Email
How to Register on the Swotzy Platform with Google

Step 1 — Tell Us About Your Business

Enter your Brand or Store Name
Select the regions you ship to under Where do you ship to?
Select the platforms you sell on under Which platforms do you sell on?
Optionally, enter a URL under Where can we buy your products?

Step 2 — Add Your Contact Information

Enter your Contact Name
Enter your Email
Enter your Phone Number

Step 3 — Enter Your Billing Details

Enter your Company Registered Name as it appears on your registration documents
Enter your Registration Number
Enter your VAT Number (optional)
Enter your Registered Address, including country, city, and postcode

Step 4 — Set Up Electronic Invoicing

EU law requires companies to be authorised for invoices to be valid without a physical signature. Select the option that applies to you:

Yes, we're authorised for e-invoicing — your invoices are valid without a physical signature
No, our invoices require a signature — you haven't set up electronic invoicing yet

Step 5 — Add an Invoice Email

Enter your Invoice Email. If left blank, invoices will be sent to your account email address.

Need Assistance?

If you have any questions while setting up your account, our support team is here to help.