Maximum package parameters
|
Maximum package length |
Length and circumference combined |
Maximum weight per shipment |
Regional Economy |
274 cm |
up to 330 cm |
up to 68kg |
International Connect Plus |
274 cm |
up to 330 cm |
up to 68kg |
International Economy |
274 cm |
up to 330 cm |
up to 68kg |
International Priority |
274 cm |
up to 330 cm |
up to 68kg |
International Priority Express |
274 cm |
up to 330 cm |
up to 68kg |
💡
Circumference measurement formula:
Circumference = Package width (cm) x 2 + Package height (cm) x 2
Shipment delivery
|
Delivery Method |
Delivery Destinations |
Delivery Speed (business days)* |
Regional Economy |
By land |
Europe |
2-4 |
International Connect Plus |
By air |
195 countries |
1-5 |
International Economy |
By air |
220 countries |
2-5 |
International Priority |
By air |
220 countries |
1-3 |
International Priority Express |
By air |
220 countries |
1-3 |
*Delivery Speed (business days)*: As indicated by the courier service.
Delivery method for the recipient
|
Courier delivery |
Delivery to collection point |
Parcel locker
|
Nearest post office |
Regional Economy |
✔️ |
|
|
|
International Connect Plus |
✔️ |
|
|
|
International Economy |
✔️ |
|
|
|
International Priority |
✔️ |
|
|
|
International Priority Express |
✔️ |
|
|
|
Main functions
All variable surcharges (fuel, seasonal, labor, energy, etc.) are included in the prices listed on the Swotzy platform
Regional Economy - ✔️
International Connect Plus - ✔️
International Economy - ✔️
International Priority - ✔️
International Priority Express - ✔️
It is possible to send devices with lithium batteries, such as mobile phones, laptops, tablets, and other electronics
Regional Economy - ✔️
International Connect Plus - ✔️
International Economy - ✔️
International Priority - ✔️
International Priority Express - ✔️
It is possible to send other dangerous substances
Regional Economy - ✘
International Connect Plus - ✘
International Economy - ✘
International Priority - ✔️
International Priority Express - ✔️
The shipment is fully insured (up to the commercial value of the shipment)
Regional Economy - ✔️
International Connect Plus - ✘ (compensation based on gross weight calculation)
International Economy - ✔️
International Priority - ✔️
International Priority Express - ✔️
In case of loss or damage to the shipment, compensation will be paid
Regional Economy - ✘
International Connect Plus - ✘
International Economy - ✔️
International Priority - ✔️
International Priority Express - ✔️
To get information regarding compensation amounts and the relevant calculation formulas, please reach out to our support team by emailing support@swotzy.com.
It is possible to receive a delivery confirmation document (upon request)
Regional Economy - ✔️
International Connect Plus - ✔️
International Economy - ✔️
International Priority - ✔️
International Priority Express - ✔️
Services for the recipient of the shipment
Receiving electronic notifications about the shipment status.
Regional Economy - ✔️
International Connect Plus - ✔️
International Economy - ✔️
International Priority - ✔️
International Priority Express - ✔️
It is possible to track the shipment status by entering the shipment number in the courier tracking tool.
Regional Economy - ✔️
International Connect Plus - ✔️
International Economy - ✔️
International Priority - ✔️
International Priority Express - ✔️
Before delivery, the recipient can change the delivery location and time for the package
Regional Economy - ✔️
International Connect Plus - ✔️
International Economy - ✔️
International Priority - ✔️
International Priority Express - ✔️
Handing over the shipment to the courier service
|
Free courier callout on the Swotzy platform |
Placing courier mail in a locker |
Handing over at the post office |
Regional Economy |
✔️ |
|
|
International Connect Plus |
✔️ |
|
|
International Economy |
✔️ |
|
|
International Priority |
✔️ |
|
|
International Priority Express |
✔️ |
|
|
Covering customs costs
|
Can only be covered by the recipient |
Can only be covered by the sender |
Option to choose whether customs costs are covered by the sender or recipient |
Regional Economy |
|
|
✔️ |
International Connect Plus |
|
|
✔️ |
International Economy |
|
|
✔️ |
International Priority |
|
|
✔️ |
International Priority Express |
|
|
✔️ |
Service limitations
Cannot send hazardous goods (except those mentioned above)
Regional Economy - cannot
International Connect Plus - cannot
International Economy - cannot
International Priority - ✔️
International Priority Express - ✔️
Cannot send items with a short shelf life or cut flowers
Regional Economy - cannot
International Connect Plus - cannot
International Economy - cannot
International Priority - ✔️
International Priority Express - ✔️
The specified delivery time is approximate and not guaranteed
Regional Economy - not guaranteed
International Connect Plus - not guaranteed
International Economy - not guaranteed
International Priority - ✔️
International Priority Express - ✔️
The use of FedEx branded packaging is not permitted
Regional Economy - now allowed
International Connect Plus - ✔️
International Economy - now allowed
International Priority - ✔️
International Priority Express - ✔️
Return costs of the shipment (in case of non-delivery) are not included
Regional Economy - not included
International Connect Plus - not included
International Economy - not included
International Priority - not included
International Priority Express - not included
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