Service names on the platform
Shipments within Latvia
Shipments to Lithuania and Estonia
International parcel shipments worldwide
International door-to-door parcel delivery across Europe and other global regions. Since delivery is conducted by courier, this service is particularly suitable for valuable shipments.
Maximum package dimensions
|
|
Maximum length |
Length and girth combined |
Maximum weight per shipment |
|
For deliveries within Latvia |
up to 120 cm |
up to 210 cm |
up to 30 kg |
|
For deliveries within the Baltics |
up to 120 cm |
up to 210 cm |
up to 30 kg |
|
For international shipments |
up to 150 cm |
up to 300 cm |
up to 31.5kg |
Parcel delivery
|
|
Delivery method |
Delivery destinations |
Delivery speed (business days)* |
|
For deliveries within Latvia |
By ground |
Latvia |
1 |
|
For deliveries within the Baltics |
By ground |
Lithuania and Estonia |
1-2 |
|
For international shipments |
By ground By air |
More than 70 countries worldwide |
2-15 |
Delivery speed (business days)*: Courier post indicated
Delivery method for the recipient
|
|
Courier delivery |
Delivery to collection point |
Parcel locker |
Nearest post office |
|
For deliveries within Latvia |
✔️ |
|
|
|
|
For deliveries within the Baltics |
✔️ |
|
|
|
|
For international shipments |
✔️ |
|
|
|
Main service functions
In the Swotzy platform, the indicated prices include all variable surcharges (such as fuel, seasonal, labor, energy, etc.).
For deliveries within Latvia - ✔️
For deliveries within the Baltics - ✔️
For international shipments - ✔️
Shipments are handed over to the recipient based on recipient identification.
For deliveries within Latvia - ✔️
For deliveries within the Baltics - ✔️
For international shipments - ✔️
Compensation is paid in case of damage or loss of package contents.
For deliveries within Latvia - ✔️
up to 520.00 EUR
For deliveries within the Baltics - ✔️
no more than 34.15 EUR for document shipments and no more than 147.98 EUR for other shipments
For international shipments - ✔️
no more than 34.15 EUR for document shipments and no more than 147.98 EUR for other shipments
Notification of parcel collection is provided.
For deliveries within Latvia - ✔️
For deliveries within the Baltics - ✔️
For international shipments - ✔️
Services for the recipient of the shipment
The recipient has the option to track the parcel in courier-post indicated countries by entering the parcel number into the courier-post tracking tool.
For deliveries within Latvia - ✔️
For deliveries within the Baltics - ✔️
For international shipments - ✔️
It is possible to store parcels for the recipient at the nearest post office.
For deliveries within Latvia - ✔️
For deliveries within the Baltics - ✔️
For international shipments - ✔️
Handing over the shipment to the courier service
|
|
Free courier call-out service on the Swotzy platform |
Placing a courier parcel in a parcel locker |
Handing over the parcel at the post office |
|
For deliveries within Latvia |
✔️ |
|
|
|
For deliveries within the Baltics |
✔️ |
|
|
|
For international shipments |
✔️ |
|
|
Covering customs costs
|
|
Recipient can cover |
Sender can cover |
Option to choose whether sender or recipient covers customs costs |
|
For international shipments |
✔️ |
|
|
Service restrictions
-
Prohibited to send items that cannot be imported into the recipient's country and items prohibited from being exported from Latvia (more information: International Postal Items Handbook).
-
An additional fee is charged for returning a shipment, which is payable upon receipt of the parcel.
-
The indicated delivery time is approximate and not guaranteed.
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