Service name on the platform
Pick-Up Point - Registered
Maximum package parameters
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Minimum size: 9 x 14 cm.
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Maximum size: 120 x 60 x 60 cm (length × width × height).
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None of the package dimensions should exceed 120 cm.
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The sum of length and the greatest circumference should not exceed 210 cm.
💡
Circumference = Package width (cm) × 2 + Package height (cm) × 2
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The maximum weight for a single shipment is 30 kg (per package), although the maximum weight may vary depending on the shipment's destination.
Delivery of shipments
|
Pick-Up Point - Registered |
Delivery method |
Baltics - By land Elsewhere in Europe - By air |
Delivery destinations
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Baltics 25 European countries
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Delivery speed
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Latvia: next working day Lithuania and Estonia: typically 1-2 working days Elsewhere in Europe: 2-17 working days (varies by delivery country) |
Delivery speed (working days)*: As indicated by the courier service
📚
For precise conditions regarding each delivery destination, you can find information in the materials prepared by Latvijas Pasts.
Delivery method to the recipient
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Courier delivery |
Delivery to collection point |
Parcel locker |
Nearest post office |
Pick-Up Point - Registered |
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|
✔️ |
Main service functions
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All variable surcharges (fuel, seasonal, labor, energy, etc.) are included in the prices listed on the Swotzy platform.
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In case of damage or loss of package contents, compensation is paid (If there is a list of contents, compensation is paid based on the actual value of the item, up to a maximum of 42.69 euros. If there is no list of contents or an item is not listed, compensation is calculated proportionally based on the reduction in package weight value, up to 42.69 euros).
Services for the recipient
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Shipments are delivered to the recipient based on recipient identification.
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Recipients have the option to track the shipment in the specified countries in courier tracking tools by entering the shipment number provided by the courier.
Handing over the shipment to the courier
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Pick-Up Point - Registered |
Free courier call-out on the Swotzy platform |
✔️ |
Placing the courier package in a parcel locker |
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Handing over at the post office |
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Covering customs fees
|
Pick-Up Point - Registered |
Can only be covered by the recipient |
✔️ |
Can only be covered by the sender |
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Option to choose whether customs fees are covered by the sender or recipient |
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Service Limitations
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Door-to-door delivery is not provided. By choosing this service, be aware that the shipment will be delivered to the nearest post office for collection by the recipient.
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Sending of documents, prints, and written notices is not intended. Such shipments would be better suited for one of the small parcel delivery services.
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It is prohibited to send items that cannot be imported into the destination country or items that are prohibited from being exported from Latvia (more information: International Postal Sendings Handbook).
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Delivery confirmation documents are not provided.
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An additional invoice is attached for the return of the shipment, which must be paid upon receipt of the package.
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The indicated delivery time is approximate and not guaranteed.
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