📅 When Invoices are issued?
Shipments are invoiced once a month. You will receive an invoice from us by the 10th of the following month. You will receive your invoice from our accounting department at accounting@swotzy.com.
🔍What will be included in the last month's invoice?
Last month's invoice will include items that have been invoiced by the courier service. Before invoicing, we check that the actual weight and/or dimensions of the parcel have not changed. Most courier services invoice all shipments for which the first tracking event occurred in the previous month.
💡Example:
If a shipment label is created on the 30th or 31st of the month, but the shipment is actually delivered in the second half of the day of the 31st, the first tracking event may be on the 1st of the following month (e.g. the shipment was processed in the sorting centre of the courier service on the night of the 31st to the 1st of the month). In such cases, the cost of the shipment will be included in the following month's invoice.
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